Business/Functional Analyst

A large client of MindWave who is leading the global finance and banking sector is looking for a Senior Business Analyst to collect, study, prioritize, co-ordinate high quality customer requirements and to make the bridge between the business and the squad members (development and quality assurance) by co-creating with them the best design and solutions for the expressed business needs.
By joining the "Customer Interaction" tribe of our client, you will be in charge of delivering an effortless and frictionless customer journey for prospects and current customers, across their interactions with our client while increasing their autonomy! 
You will be joining a diverse tribe of 120 enthusiastic people, spread over 3 locations (Belgium, Malaysia and the Netherlands) in a collaborative, learning and open feedback culture.

Key Responsibilities

  • Lead and plan the definition, analysis, validation and maintenance of business requirements and business processes for large size/complexity/system risk projects by working in close liaison with customers and other divisions and in line with evolving business requirements.
  • Ensure that the non-functional requirements are in line with customer expectations.
  • Validate proposed solutions to technical and/or business problems in relation to current and future business environment, reconciling business requirements with technical solutions.
  • Build and maintain the business processes mapping in ARIS.
  • Facilitate discussion within the people involved in order to get clarification and agreement on business requirements. 
  • Collaborate closely with the development and quality assurance team in an agile way of working and via 3 amigos meeting to co-create the solution.
  • Facilitate the demo to end-users and when needed, organize the User Acceptance Testing (UAT).
  • Contribute to the continuous improvement on how to have maximum effectiveness in a changing, Agile, environment.
  • Participate in the life of the squad and in the Agile ceremonies.

 Qualifications​ ​​

  • University degree or equivalent work experience;
  • At least 5-7 years experience in business analysis, project development and 2-5 years of business process optimization;
  • Experience in Order-to-Cash and Order-to-Activation processes;
  • SAP Workflow and SAP OTC experience is a key asset;
  • Experience in Business Processes Optimization;
  • Experience in Business Cases, budgeting and cost awareness; 
  • Experience in modeling processes experience;
  • Good knowledge on Jira and Confluence;
  • Experience with ARIS will be a strong asset;
  • Fluent in written and spoken English;
  • Team player with excellent analytical skills and communication skills.

MindWave offers you

  • A fully transparent and healthy working environment, where you feel free to be yourself and grow; because everyone likes to feel appreciated!🚀
  • Hybrid working by default; because sometimes it's just easier to work from home.🏝
  • We offer full disclosure of all fees to our freelancers, ensuring they always know exactly what they'll be paid for their work; because we value transparency and fairness.

​​MindWave 🌊 invests in building a strong community of dedicated experts with its consultants and clients. We also aim to be the movement of change that provides a better way of working and growing together. Our client portfolio consists of large companies in FinTech, Pharma, Media and many more. 
MindWave is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

Contract: Freelance Contract
Hybrid job
Senior level of experience

Apply before

Apply before: 02/02/2024

Company headquarters

, Brussels

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